Privacy Policy

Last Updated: December 9, 2025

This Privacy Policy describes how AMHANCIBLE HOME and its affiliates (“AMHANCIBLE HOME”, “we”, “us” or “our”) collect, use, share and protect your personal data, as well as your rights and relevant contact methods.

CONTENTS

• Scope of This Policy
• Personal Information We Collect
• Use of Your Personal Information
• Disclosure & Sharing of Personal Data
• Your Social Sharing
• Children’s Privacy Protection
• Data Security Protection
• Data Retention Period
• Your Privacy Rights & Preferences
• Cookies and Related Technologies
• Third-Party Platforms & Services
• Policy Updates
• Contact & Feedback
• State-Specific Supplementary Provisions

1. Scope of This Privacy Policy

This Policy applies to all personal information collected and processed when you interact with AMHANCIBLE HOME, including our official websites, mobile applications, online stores, offline activities, promotions, customer services and all affiliated platforms and services (collectively the “Platform”).

It also covers data processing when you subscribe to our marketing emails, contact customer support, or participate in our contests, surveys and events.Supplementary privacy notices may apply to specific activities or cooperative promotions. This Policy does not apply to employee information, job applicants, or third-party websites linked from our Platform.

2. Personal Information We Collect

We collect your personal data directly from you, automatically during your use of our Platform, and from authorized third parties.Personal Information refers to data that can directly or indirectly identify an individual or household, excluding anonymous and de-identified data.

2.1 Information You Voluntarily Provide

• Identifiers: Name, phone number, email, account password, delivery/billing address, profile information and demographic details.
• Commercial Data: Browsing records, favorite products, shopping cart content, order and purchase records.
• Communication Records: Customer service consultation content, social media comments, feedback and request records.
• Activity Information: Registration data for promotions, contests, offline events and surveys.
• Payment Information: Billing records and payment methods. We cooperate with certified third-party payment providers and will not store your credit card or sensitive financial data.

2.2 Automatically Collected Information

• Location Data: Approximate location obtained via IP address (no precise GPS data collected).
• Device Data: IP address, device model, browser type, system version, time zone and device identifiers.
• Behavioral Data: Page views, search content, click records, stay time and interactive behaviors on our Platform.
• Audio & Video Data: Store monitoring footage and service call recordings (if applicable).
• User Portrait: Inferred preferences and consumption habits based on your behavior for personalized service.

2.3 Information from Third Parties

We may obtain your data from authorized third-party platforms, social media partners and cooperative merchants with your consent, which are subject to the third party’s privacy policy.

3. How We Use Your Information

We process personal data for legitimate business purposes as follows:

• Provide services: Complete order fulfillment, after-sales support, account management and transaction processing.
• Marketing communication: Send product updates, promotional information and event notifications (you may opt out at any time).
• Platform optimization: Conduct data analysis to improve product functions, user experience and operational efficiency.
• Personalized experience: Recommend products and content based on your preferences.
• Risk prevention: Prevent fraud, unauthorized access and illegal behaviors to protect platform security.
• Legal compliance: Perform legal obligations, respond to official requests and judicial procedures.
• Business operation: Support corporate merger, reorganization, audit, accounting and daily management.

• Authorized linkage: Provide exclusive benefits if you bind third-party member accounts with your consent.

4. How We Share & Disclose Personal Information

We only share your data in compliance with laws and regulations, and sign confidentiality agreements with partners:

• Affiliates: Shared within our group for daily operation and service optimization.
• Service Providers: Logistics, payment processors, technical suppliers, customer service and data analysis partners.
• Authorized Partners: Cooperative merchants and advertising platforms for customized marketing (no paid data sales).
• Public Display: Your reviews, comments and public profile information will be visible to other platform users.
• Legal Requirements: Disclose data when required by laws, court orders or government supervision.

We will not sell, rent or trade your personal information for commercial profits. Targeted advertising sharing will follow local privacy laws, and you have the right to opt out.

5. Your Sharing

When using our social interaction functions, you can publishcomments, reviews and content. All public content can be viewed by other users. You may adjust profile visibility and sharing scope in account settings to protect your privacy.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you are a guardian and find your child’s data has been collected, please contact us in a timely manner, and we will delete relevant information immediately.

7. Protection of Personal Information

We adopt industry-standard encryption technology, administrative management and security measures to protect your data from leakage, tampering and unauthorized access. Please note that no network transmission system is 100% secure, and you shall also properly protect your account and password.

8. Retention of Personal Information

We retain your data only within the necessary period to achieve the collection purpose, or as required by tax, accounting and legal regulations.

• Account data: Retained during your account validity period.
• Order data: Reserved for compliance and after-sales warranty needs.
• Marketing records: Saved until you unsubscribe.

9. Managing Your Privacy Rights & Choices

Subject to applicable local laws, you enjoy the following rights:

• Right to access: Query the personal data we collect and store.
• Right to correction: Modify inaccurate or incomplete personal information.
• Right to deletion: Request to delete your personal data under specified conditions.
• Right to opt-out: Refuse targeted advertising and marketing emails.
• Right to non-discrimination: No unfair treatment for exercising privacy rights.
• Authorization & appeal: Entrust an agent to submit requests or appeal against our decisions.

You may manage email subscriptions, cookie settings and profile information in account settings. To submit a data request, please contact our official customer service. We will verify your identity before processing applications.

10. Cookies and Similar Technologies

We use cookies, pixel tags and tracking tools to optimize website access, record browsing habits, maintain shopping cart data and analyze operation data.We divide cookies into necessary cookies, analysis cookies, marketing cookies and personalized cookies. You can disable or reject cookies through browser settings, which may affect partial functions of the Platform.

11. Third-Party Products & Services

Our Platform may contain third-party website links and cooperative service entries. We are not responsible for the privacy policies and content of third-party platforms. Please check their independent privacy rules when using third-party services.

12. Changes to This Privacy Policy

We may update this Privacy Policy irregularly due to business adjustment and legal requirements. Material changes will be notified via website announcement or email in advance. Your continued use of our Platform after updates means you accept the revised policy.

13. Questions, Feedback and Contact

Data Controller: AMHANCIBLE HOMEFor privacy-related inquiries, complaints or rights applications, please contact us: Email: amhancible_sale01@163.com  Address:Unit 1, Building 1, No. 69, Jinshuo Road, Zhengzhou High-tech Industrial Development Zone]

14. State-Specific Supplementary Provisions

California Residents

In accordance with CCPA/CPRA, California users have the right to know, access, correct and delete personal information, and opt out of cross-context behavioral advertising. We will not sell sensitive personal data or minors’ information. You may submit requests via official email.

Oregon / Virginia Residents

Residents of the above states enjoy statutory data rights including data access, deletion and targeted advertising opt-out. We will respond to your requests in accordance with local consumer privacy laws within the statutory period.